Advice & Support

We are a free, independent and confidential service, offering advice, guidance and representation to all LSE students. Our team of professional advisers is on hand to assist you with a range of issues and can advise and represent you on LSE academic policies – appeals, mitigating circumstances, academic misconduct and complaints. We can also support you with housing matters (including contract checking), applications to the LSESU hardship funds and point you in the right direction for any general queries you may have.



Opening Hours and Contact

We are open for telephone and email enquiries Monday to Friday, 10.30am – 4.30pm.


We have two drop-in sessions every day from 11am – 1pm. You can drop in for up to half an hour with one of our student advisers. We have a very busy service, so we cannot guarantee that someone will be able to see you when you drop in. To ensure that we will be available when you wish to see us, please contact us to arrange an appointment.


If you wish to see an adviser outside of these hours, please contact us to arrange an appointment.


Phone: +44 (0)20 7955 7158




Students should come to the LSESU Reception on the 3rd floor of the Saw Swee Hock Student Centre to book an advice session or for a drop-in. If you have any access requirements, please let us know so we can arrange a suitable alternative interview room.


All services are FREE and advice is provided in strict confidence.



Application Forms

You can download application forms for a number of our services below.


Both the Students’ Union and the School have various Hardship Funds you can apply for. You can also find more information about the support available from the School on the LSE website.



International Students and Immigration

For advice on immigration and immigration rules, see the LSE International Student Immigration Service web page



LSESU Hardship and Childcare Fund

Managing your money can be a challenge at the best of times but if you're experiencing unforeseen financial problems then it can start to impact on various aspects of your life.

The Students' Union has a Hardship Fund and a Childcare Fund that aim to help students who are experiencing a financial shortfall, usually through unexpected events or a change in personal circumstances.

There are various criteria you can apply under however if you are unsure whether or not you are eligible then you can talk in confidence with one of our advisers about your individual situation using the contact details above.

Find out more about how to apply on the LSESU Tumblr.

How does LSESU’s emergency funding help? A student’s story:

"Passing my first year at LSE was a great relief, but in my second year I discovered that my maintenance award had decreased due to an increase in tuition fees.

“Due to this unforeseen circumstance, my studies and stay in London were going to be heavily affected, but I am very thankful and grateful to LSE Students’ Union who helped me solve this problem.

“The Emergency Homelessness and Housing Fund was my only lifeline and with the assistance of the Student Advisers during the application process, I was awarded some funds to remedy my financial distress.

“Honestly, I think that LSESU has a keen ear for listening to student problems and aim to make sure that students are empowered. Thank you LSE Students’ Union."