We are a free, independent and confidential service, offering advice, guidance and representation to all LSE students. Our team of professional Student Advisers is on hand to assist you with a range of issues and can advise and represent you on LSE academic policies – appeals, mitigating circumstances, academic misconduct and complaints. We can also support you with housing matters (including contract checking), applications to the LSESU hardship funds, and point you in the right direction for any general queries you may have.
Opening hours and contact
We are open for telephone and email enquiries Monday–Friday, 10:30am–4:30pm.
We have two drop-in sessions every day from 11am–1pm. You can drop in for up to half an hour with one of our professional Student Advisers. We have a very busy service, so we cannot guarantee that someone will be able to see you when you drop in. To ensure that we will be available when you wish to see us, it is best to contact us to arrange an appointment in advance.
If you wish to see a Student Adviser outside of these hours, please contact us to arrange an appointment.
Phone: +44 (0)20 7955 7158
Students should come to the LSESU Reception on the 3rd Floor of the Saw Swee Hock Student Centre to book an advice session or for a drop-in. If you have any access requirements, please let us know so we can arrange a suitable alternative interview room.
All services are FREE and advice is provided in strict confidence.
You can also read our latest updates, blogs and info on the official LSESU Tumblr.
International Students and Immigration
For advice on immigration and immigration rules, please see the LSE International Student Immigration Service web page.
LSESU Hardship and Childcare Funds
Managing your money can be a challenge at the best of times, but if you're experiencing unforeseen financial problems then it can start to impact on various aspects of your life.
The Students' Union has a Hardship Fund and a Childcare Fund that aim to help students who are experiencing a financial shortfall, usually through unexpected events or a change in personal circumstances.
There are various criteria you can apply under – however, if you are unsure whether or not you are eligible then you can talk in confidence with one of our advisers about your individual situation using the contact details above.
How does LSESU’s emergency funding help? A student’s story:
"Passing my first year at LSE was a great relief, but in my second year I discovered that my maintenance award had decreased due to an increase in tuition fees.
“Due to this unforeseen circumstance, my studies and stay in London were going to be heavily affected, but I am very thankful and grateful to LSE Students’ Union who helped me solve this problem.
“The Emergency Homelessness and Housing Fund was my only lifeline and with the assistance of the Student Advisers during the application process, I was awarded some funds to remedy my financial distress.
“Honestly, I think that LSESU has a keen ear for listening to student problems and aim to make sure that students are empowered. Thank you, LSE Students’ Union."
Find out more about how to apply on the LSESU Tumblr. You can also find more information about the support available from the School on the LSE website.