About the job

Working within the Communications and Marketing team, Front of House Assistants (FoHA) play an important role in supporting the smooth-running and operational effectiveness of the Students’ Union (SU).

FoHA's are responsible for running an effective, professional and welcoming SU front desk, with opportunities to interact directly with students, LSE and SU staff and external organisations; handling enquiries (online and offline) and providing coordination support to our Advice Service.

Alongside this, FoHA's deliver administration and operational support to the SU and assist with the maintenance and health and safety aspects of the SU office.

Who are we looking for?

We’re looking for individuals who are passionate about delivering consistently excellent customer service, have an outstanding eye for detail and are able to demonstrate initiative and flexibility in their approach to work.

This is a great opportunity to gain office and administrative experience, whilst also being able to work in a customer-facing role and have a direct and positive impact on the experience of our members in their interactions with the SU.

Please note we are looking to begin training at the end of August to allow for our new team to feel confident in their role by the time Welcome begins.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

For more details about the role, download the Front of House Assistant Job Description. 

Benefits and Perks

• London Living Wage

• Flexibility for work-life-study balance

• Enhance your CV

• Gain practical work experience in a fast-paced environment

Want to Apply?

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible. To help us with this, please fill out our Equal Opportunities Form and upload it with your statement at the link provided below.To apply for this role, please write a statement (500 words maximum) covering the following questions:

1. Why are you applying for the role of Front of House Assistant?

2. What skills have you gained that is applicable to customer service facing roles?

3. What skills have you gained that is applicable to administrative roles?

Please follow this link and follow the instructions to apply. 

If you wish to informally discuss the role, please get in touch with Amy Rimmer at a.rimmer@lse.ac.uk for more information or to arrange a chat via Zoom.

Undergraduates and Postgraduates alike are welcome to apply.