Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organizations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

About the job

We are currently looking for enthusiastic students to join our student staff team in the LSESU Café and Catering Team. The LSESU Café and Catering Team provides excellent service of food and drink within the Saw Swee Hock building, including Denning Learning Cafe, and a variety of event spaces. Our team serves LSE students, staff & alumni, as well as a wide variety of external clients.

You will support the day to day operations of the LSESU Café (Denning Learning), ensuring that the cafe run in accordance with our policies and procedures, as well as Health and Safety standards. During opening hours, you will provide high quality customer service and maintain a strong working knowledge of our products and offerings.

Outside of the café, you will be responsible for food and drink service and event support as needed. Being the face of our Team, you will be expected to deliver positive and professional interactions with our customers and guests, meeting and exceeding their expectations.

Who we are looking for?

We are looking for confident, approachable students who enjoy providing a high level of customer service and have a passion for Coffee and Food. You will need good communication skills with the confidence to actively engage with customers, strong multi-tasking and organisational skills, and an ability to improvise and adapt on the fly. Attention to detail is a must, as is the willingness to work occasional odd shifts. Experience in a hospitality environment is preferred but if you have a demonstrable passion for coffee and delivering high level customer service then we’d like to hear from you.

This is a hands-on role so you will need a ‘can do’ attitude and the ability to work independently.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

- London Living Wage

- 10% staff discount in the LSESU Cafes

- Flexibility for work-life-study balance

- Enhance your CV

- Gain practical work experience in a customer service environment

Want to apply?

To apply, please email su.jobs@lse.ac.uk with:

· a copy of your CV along with a brief statement (max 500 words) about why you feel that you would be suitable for Café and Catering Student Staff role, and;

· a completed Equal Opportunities Monitoring and Contact Form. This helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. You can find this form here.

If you wish to informally discuss the role, please get in touch with the Café Manager, Michele Severgnini (m.severgnini@lse.ac.uk), for more information or to arrange a chat.

Job application timeline

For the application closing date: 9AM, 3rd December

Intended Interview dates: 9th and 10th December