We are a free, independent and confidential service, offering advice, guidance and representation to all LSE students. Our team of professional Student Advisers is on hand to assist you with a range of issues and can advise and represent you on LSE academic policies – appeals, exceptional circumstances, academic misconduct and complaints. We can also support you with housing matters (such as contract checking and helping you understand right to rent checks), applications to the LSESU hardship funds, and point you in the right direction for any general queries you may have.
All services are free and advice is provided in strict confidence.
You can also read our latest updates, blogs and info on the official LSESU Tumblr.
IMPORTANT UPDATES
Our Advisers
At present we unfortunately do not have any female Student Advisers in our team. If, as a female student, you would feel more comfortable with another female present, please feel free to bring along a friend or colleague to your appointment. We can also arrange for a female chaperone to be in attendance if notified in advance.
New booking system!
During the first three weeks of Lent Term we will be offering daily 1:1 advice appointments that can be directly booked via Student Hub to help with any issues you might be having relating to:
- Navigating the LSE's academic processes (such as exceptional circumstances (ECs), appeals, academic misconduct, complaints or disciplinary issues)
- Housing issues (such as tenant/landlord disputes, issues with disrepair, deposit disputes or contract checks)
- Financial hardship (we administer a hardship fund (which includes a childcare category), a participation fund and a graduation gown support fund (GGSF))
Want help with an issue in one of these areas? Feel you'd benefit from discussing it with an adviser? If so, just log in to Student Hub, click on 'Make a booking' in the left hand column and then type in 'LSESU Advice Team' in the subsequent search box to bring up all available slots over the next 7 days. All that's then left is to pick a time and date that works for you, attach any relevant documents you'd like us to read in advance (if applicable) and... you're done!
Email
You can send us your query via email. We aim to respond within three working days, however, this can take slightly longer during our busiest periods. If you are already in contact with one of our Student Advisers, it is best to contact them directly.
Appointments
You can book an appointment by emailing su.advice@lse.ac.uk or by contacting your designated Student Adviser directly (if you have been allocated one).
Students are able to book in person face-to-face or telephone appointments between 10am and 4pm on Monday-Friday. In person appointments are held in our purpose built confidential advice booths.
If you have any access requirements, please let us know so we can try to accommodate them.
Phone
Phone: +44 (0)20 7955 7158 (LSESU reception)
You can contact LSESU Reception and ask to speak to a Student Adviser if they are available. If they are not, or if you are unable to get through to anyone, you can leave a message and someone will be back in touch to set up an appointment.
For advice on immigration and immigration rules, please see the LSE International Student Immigration Service web page.
If you have been affected by harassment or sexual violence then there is confidential support available. Our advisers have received training in responding to disclosures and can advise on School procedures. You can also find information about different sources of support (both internal and external), as well as how to make a report to the School here