Advice and support


We are a free, independent and confidential service, offering advice, guidance and representation to all LSE students. Our team of professional Student Advisers is on hand to assist you with a range of issues and can advise and represent you on LSE academic policies – appeals, exceptional circumstances, academic misconduct and complaints. We can also support you with housing matters (such as contract checking and helping you understand right to rent checks), applications to the LSESU hardship funds, and point you in the right direction for any general queries you may have.

All services are free and advice is provided in strict confidence.

You can also read our latest updates, blogs and info on the official LSESU Tumblr.


Our Advisers

At present we unfortunately do not have any female Student Advisers in our team. If, as a female student, you would feel more comfortable with another female present, please feel free to bring along a friend or colleague to your appointment. We can also arrange for a female chaperone to be in attendance if notified in advance.

Get in touch


You can send us your query via email. We aim to respond within three working days, however, this can take slightly longer during our busiest periods. If you are already in contact with one of our Student Advisers, it is best to contact them directly.


You can book an appointment by emailing or by contacting your designated Student Adviser directly (if you have been allocated one).

Students are able to book in person face-to-face or telephone appointments between 10am and 4pm on Monday-Friday. In person appointments are held in our purpose built confidential advice booths.

If you have any access requirements, please let us know so we can try to accommodate them.


Phone: +44 (0)20 7955 7158 (LSESU reception)

You can contact LSESU Reception and ask to speak to a Student Adviser if they are available. If they are not, or if you are unable to get through to anyone, you can leave a message and someone will be back in touch to set up an appointment.

International Student Visa Advice Team (ISVAT)

For advice on immigration and immigration rules, please see the LSE International Student Immigration Service web page

Support on Harassment or Sexual Violence

If you have been affected by harassment or sexual violence then there is confidential support available. Our advisers have received training in responding to disclosures and can advise on School procedures. You can also find information about different sources of support (both internal and external), as well as how to make a report to the School here

Guides and resources

Housing Tips


Exams Survival Guide



Hardship Funds