Our Advice Service provides free advice and support to LSE students on a range of academic and housing issues, and administers a series of hardship funds. Our independence from LSE means that we're impartial and free from a conflict of interest.

Advice Service

Our Advice Service provides free advice and support to LSE students on a range of academic and housing issues, and administers a series of hardship funds. Our independence from LSE means that we're impartial and free from a conflict of interest.

LATEST NEWS

COVID-19

Due to the pandemic, the Advice Service will not be on campus during Lent Term 2021.

We are, however, very much still open for business. If you need advice during this time, please either:

Virtual Adviser

Latest BLOGS & CONTENT

Looking After Your Mental Health Over Christmas

Wed 16 Dec 2020

12-Month Master’s Results Day: What Are My Options?

Thu 12 Nov 2020
 

LSESU Advice Service: impartial, supportive, confidential
The Advice Service in 2019/20: awarded £92,489 in financial hardship award payments, opened 538 new student cases, made 21 graduation gown fund awards, and had 4,506 student interactions
91% of students thought our responsive times were either quick or timely
48.75% said quick, 42.5% said timely, and 8.75% said slow
78% of students thought the information we provided was clear and easy to understand
18.75% of students thought some of the information was clear and easy to understand, and 2.5% of students thought none of the information was clear and easy to understand
88% of students felt more informed as a result of the advice we provided
52.5% of students felt much more informed, 35% felt a little more informed, and 12.5% felt no more informed
88% of students felt listened to and supported
12.5% of students did not feel listened to or supported
88% of students would recommend the LSESU Advice Service to other students
11.25% would not recommend the LSESU Advice Service

Student Stories

"There was a period of time when I was unsure if I would be able to finish my masters due to an unexpected change in my financial circumstances.

Without the vital support provided by the LSESU hardship fund during an unexpected change in my financial circumstances, I would not have gone not onto be awarded a first-class master's degree and then commence Ph.D. studies and become a teacher at London School of Economics.

It is because of the amazing funding that LSE can provide students from poorer backgrounds that ensures first-generation university students can get by."

Advice Service Channels

Twitter

Student Hub

Zero Tolerance Statement

Our dedicated advisers are here to provide advice and support to LSE students. In turn we ask that our advisers are treated with courtesy and respect.

We have a zero tolerance approach to abuse of our staff and reserve the right to remove access to the Advice Service to anyone who engages in abusive, violent, aggressive or any otherwise unacceptable behaviour.

You can find all of the Advice Service policies on our Union policies page.

Union Policies

 

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