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Advice Assistant x 2 (2 positions)

Listed by LSE Students' Union


Application deadline: Thu 28 Oct 2021


£12.16 *including holiday pay


Tue 09 Nov 2021


Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE).  Like other Students' Unions, it also funds and facilitates student activities on campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives. 

About the job

The LSE Students’ Union Advice Service is a free, independent and confidential service, offering advice, guidance and representation to all LSE students. We assist with a range of issues and can advise and represent students on LSE academic policies, support with housing matters, applications to the LSESU hardship funds, and general signposting.
The purpose of the role is to proactively provide advice and support to fellow students, both on an individual casework level and on a wider level in the form of promoting the SU Advice Service among the student body in order to increase awareness.

The SU Advice Service can get exceptionally busy during periods of high demand and we are therefore looking for a student who can help us manage our caseload by responding to queries, providing information and signposting effectively.

We are always looking to improve awareness of the Advice Service throughout the school and student body and are also looking for someone who can perform an “outreach role” on campus, halls of residence and social media by promoting and communicating our service to the student body.

The role will also entail other ad hoc duties including triaging, administrative and project support.

The Advice Service is currently operating using hybrid working conditions, however, this is under periodic review. The role will reflect the working conditions of the team.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Want to apply?

To apply please send a CV, personal statement, and Equal Opportunities Form to before 28 October 2021. Please ensure your personal statement is no longer than one side of A4 and covers why you feel like you wish to apply for this role and how your skills and experience make you a suitable candidate for the role. 

For further information regarding this role, please refer to the job description.

If you would like to have an informal chat about this role, please contact Declan Katwala, Advice Manager, at

Closing date: Thursday 28th October

Intended Interview dates: 9th November



Zero-Hour Student Role Central London